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Character Sheet Stats unseen

tarasrex Mar '24  /  edited Jul '24
When I open a character sheet of any character, be it mine, or someone else's, I can't see their stats on the right side, which are life, power and XP. The only way I can know what their life and power is from the table UI, and for XP I have ot go to the player's profile and scroll through all of their characters to finally find the one I was looking for and the XP is told right next to their name.
I am using Windows 11 Pro, version 23H2

My browser version is:
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
frost Apr '24
Can you post a screenshot?

Also, does the same problem happen if you use Firefox?
tarasrex Apr '24
Thank you for reaching out. Here's a screenshot:
imgur.com/a/vqEldb2
I do not use Firefox, so I can't say, sorry
tarasrex Jul '24
When using Microsoft Edge, the character sheet does show up however. It's only a problem when I use Chrome. I wouldn't want to constantly switch browsers just to properly use Fabletop, so if you can fix this, please do.
rxxlr Jul '24  /  edited Jul '24
For Firefox

1. **Browser Extensions**:
- **Problem**: Extensions may interfere with how web pages are displayed.
- **Solution**: Disable all extensions in Firefox and check if the problem persists. If it resolves the issue, re-enable the extensions one by one to identify the culprit.

2. **Browser Cache**:
- **Problem**: Cached files and cookies can sometimes cause display issues.
- **Solution**: Clear the browser cache and cookies in Firefox. Go to `Settings > Privacy & Security > Cookies and Site Data > Clear Data`.

3. **JavaScript**:
- **Problem**: The character sheet stats might be rendered using JavaScript, which could be blocked or not functioning properly.
- **Solution**: Ensure JavaScript is enabled in Firefox. Go to `Settings > Privacy & Security > Permissions > Enable JavaScript`.

4. **Browser Version**:
- **Problem**: There might be a bug in the version of Firefox you are using.
- **Solution**: Ensure you are using the latest version of Firefox. Go to `Menu > Help > About Firefox` to check for updates.

5. **Site Permissions**:
- **Problem**: The site might require specific permissions to display content correctly.
- **Solution**: Check and adjust site permissions. Click on the lock icon in the address bar when on the Fabletop site and ensure permissions like `Load Images` and `Run JavaScript` are allowed.

6. **Content Blocking**:
- **Problem**: Firefox has enhanced tracking protection which might block some content.
- **Solution**: Disable enhanced tracking protection for Fabletop. Click on the shield icon in the address bar and turn off Enhanced Tracking Protection for the site.

### Step-by-Step Solutions

#### Disabling Extensions in Firefox
1. Open Firefox.
2. Click on the three horizontal lines (menu) in the top-right corner.
3. Go to `Add-ons and Themes`.
4. Disable all extensions by toggling them off.
5. Refresh the Fabletop page and check if the stats are shown.

#### Clearing Cache and Cookies in Firefox
1. Open Firefox.
2. Click on the three horizontal lines (menu) in the top-right corner.
3. Go to `Settings`.
4. Navigate to `Privacy & Security`.
5. Under `Cookies and Site Data`, click `Clear Data`.
6. Select `Cached Web Content` and `Cookies and Site Data`.
7. Click `Clear`.

#### Ensuring JavaScript is Enabled in Firefox
1. Open Firefox.
2. Type `about:config` in the address bar and press Enter.
3. Click `Accept the Risk and Continue`.
4. In the search bar, type `javascript.enabled`.
5. Ensure the value is set to `true`.

#### Disabling Enhanced Tracking Protection for Fabletop
1. Open Firefox.
2. Navigate to the Fabletop website.
3. Click on the shield icon in the address bar.
4. Toggle off `Enhanced Tracking Protection` for the site.

For Chrome:

1. **Browser Extensions**:
- **Problem**: Extensions may interfere with how web pages are displayed.
- **Solution**: Disable all extensions in Chrome and check if the problem persists. If it resolves the issue, re-enable the extensions one by one to identify the culprit.

2. **Browser Cache**:
- **Problem**: Cached files and cookies can sometimes cause display issues.
- **Solution**: Clear the browser cache and cookies in Chrome. Go to `Settings > Privacy and security > Clear browsing data`.

3. **JavaScript**:
- **Problem**: The character sheet stats might be rendered using JavaScript, which could be blocked or not functioning properly.
- **Solution**: Ensure JavaScript is enabled in Chrome. Go to `Settings > Privacy and security > Site settings > JavaScript` and make sure it is allowed.

4. **Browser Version**:
- **Problem**: There might be a bug in the version of Chrome you are using.
- **Solution**: Ensure you are using the latest version of Chrome. Go to `Settings > About Chrome` to check for updates.

5. **Site Permissions**:
- **Problem**: The site might require specific permissions to display content correctly.
- **Solution**: Check and adjust site permissions. Click on the lock icon in the address bar when on the Fabletop site and ensure permissions like `Load Images` and `Run JavaScript` are allowed.

6. **Content Blocking**:
- **Problem**: Chrome has various security settings that might block some content.
- **Solution**: Disable any strict content settings. Go to `Settings > Privacy and security > Site settings` and review any settings that might be blocking content.

### Step-by-Step Solutions

#### Disabling Extensions in Chrome
1. Open Chrome.
2. Click on the three vertical dots (menu) in the top-right corner.
3. Go to `More tools > Extensions`.
4. Disable all extensions by toggling them off.
5. Refresh the Fabletop page and check if the stats are shown.

#### Clearing Cache and Cookies in Chrome
1. Open Chrome.
2. Click on the three vertical dots (menu) in the top-right corner.
3. Go to `Settings`.
4. Navigate to `Privacy and security`.
5. Click `Clear browsing data`.
6. Select `Cached images and files` and `Cookies and other site data`.
7. Click `Clear data`.

#### Ensuring JavaScript is Enabled in Chrome
1. Open Chrome.
2. Click on the three vertical dots (menu) in the top-right corner.
3. Go to `Settings`.
4. Navigate to `Privacy and security`.
5. Click `Site settings`.
6. Under `Content`, click `JavaScript`.
7. Ensure the setting is `Allowed (recommended)`.

#### Checking and Adjusting Site Permissions in Chrome
1. Open Chrome.
2. Navigate to the Fabletop website.
3. Click on the lock icon in the address bar.
4. Click `Site settings`.
5. Ensure that `JavaScript`, `Images`, and any other relevant permissions are set to `Allow`.

### Example: Adjusting Site Permissions in Chrome
1. **Navigate to Fabletop**: Open Chrome and go to the Fabletop website.
2. **Lock Icon**: Click on the lock icon in the address bar.
3. **Site Settings**: Select `Site settings` from the dropdown.
4. **Permissions**: Ensure that `JavaScript` and other relevant permissions are set to `Allow`.
tarasrex Jul '24
Oh my god it helped! I turned off all extensions in my browser and I now see character sheets properly! Thank you thank you thank you!

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